Event FAQs

No, but you will get an email confirmation for your booking.  A list of ticket holders is held at the entrance to any event. 

No, you will not receive a reminder about the event before it starts unless any details change. All the details you need are in the confirmation email you received when you booked.

If we have to cancel an event for any reason, we will contact you as soon as possible to let you know. We will also arrange a refund. 

Please contact the Settlement Office on [email protected] and we will arrange for the confirmation to be sent to you again.

It depends on when you cancel.  You have the right to cancel a booking for a course, workshop or other event up to 14 days from the day the booking was made (unless the start date of the course, workshop or other event is within this period) without giving any reason.  Otherwise, any cancellation is at the Manager’s discretion. 

Download our Cancellation and Refunds policy